F.A.Q.
For more info, you can email us to info@eltouchmassage.com
We offer Custom Blend Massage, Swedish, Deep Tissue, Sports Massage, Traditional Thai Massage (Table/Mat), Prenatal and many more.
A typical home massage session often lasts between 60 to 90 minutes. However, the duration can vary depending on the specific preferences of the client and the type of massage being provided. Some clients may opt for shorter sessions, such as 30 minutes, for focused work on specific areas, while others may prefer longer sessions, especially if they require a more comprehensive, full-body treatment. It’s important for the massage therapist and the client to discuss the preferred session length and treatment goals before the appointment to ensure the best possible experience.
A typical home massage session often lasts between 60 to 90 minutes. However, the duration can vary depending on the specific preferences of the client and the type of massage being provided. Some clients may opt for shorter sessions, such as 30 minutes, for focused work on specific areas, while others may prefer longer sessions, especially if they require a more comprehensive, full-body treatment. It’s important for the massage therapist and the client to discuss the preferred session length and treatment goals before the appointment to ensure the best possible experience.
Our home massage services are currently available in San Francisco, Daly City, Brisbane, South San Francisco, San Bruno, Pacifica, Millbrae, Burlingame. We strive to expand our service area, so please check back regularly for updates or get in touch with us to inquire about any new locations we may have added. If you have any questions regarding our service area or if you’re unsure whether your location is covered, please don’t hesitate to contact us for further assistance.
To ensure a comfortable and effective home massage session, we recommend providing the following equipment and space:
- A quiet and spacious room or area where the massage therapist can set up a massage table or chair.
- Sufficient lighting that can be adjusted to create a relaxing ambiance.
- Access to electrical outlets for any necessary equipment, such as a massage table warmer or music player.
- Clean and fresh linens, including sheets and towels, for the massage table or any other surfaces the therapist may use.
- A nearby bathroom with handwashing facilities for both the client and the massage therapist.
- Adequate heating or cooling to maintain a comfortable temperature in the room during the session.
- A clutter-free environment to ensure the safety of both the client and the massage therapist during the session.
By providing these essentials, you can help create an optimal setting for a relaxing and rejuvenating home massage experience.
To prepare your home for the arrival of a massage therapist, consider the following steps:
Clear the designated area: Remove any clutter or obstacles from the space where the massage will take place to ensure easy access for the therapist and to create a peaceful environment.
Adjust the lighting: Dim or adjust the lighting in the room to create a calming atmosphere. You can use lamps, candles, or dimmer switches to achieve the desired ambiance.
Set the temperature: Ensure the room is set to a comfortable temperature, as the client may be partially unclothed during the massage. Adjust the thermostat or provide additional blankets if necessary.
Provide clean linens: Make sure you have clean sheets and towels available for the massage therapist to use during the session. Fresh linens contribute to a hygienic and pleasant experience.
Create a relaxing ambiance: Consider playing soft, soothing music to help create a tranquil atmosphere. You can also use aromatherapy diffusers or scented candles to enhance the overall experience.
Communicate any specific preferences: If you have any specific requests or requirements for the massage session, such as preferred massage techniques or any health concerns, communicate these to the therapist before the session begins.
By following these suggestions, you can help create a comfortable and welcoming environment for the massage therapist, ensuring a more enjoyable and relaxing experience for both you and the therapist.
We typically recommend scheduling a home massage appointment at least 24 to 48 hours in advance to ensure availability. However, our scheduling system may accommodate last-minute appointments based on the therapist’s availability. To secure your preferred date and time, we encourage you to book your appointment as early as possible, especially for peak hours or busy days. If you have any specific scheduling needs or require a more immediate appointment, please feel free to contact us, and we will do our best to accommodate your request.
Additional fees for home massage services may vary depending on factors such as the distance of travel, any special equipment needed, or the duration of the session. These fees are typically designed to cover any extra costs incurred by the therapist for providing services at your location.
To ensure transparency and to avoid any surprises, we will communicate all applicable fees upfront during the booking process. We aim to provide you with a clear and comprehensive understanding of the costs associated with our home massage services. If you have any questions regarding specific fees or would like more information, please don’t hesitate to reach out to us for further clarification.
Yes, we strive to provide all necessary equipment for a comfortable and professional home massage experience. This typically includes a portable massage table, fresh linens, and any additional accessories required for the session. Our goal is to ensure that you can enjoy a seamless and relaxing massage session without the need to provide any equipment from your end.
Rest assured that our massage therapists will arrive fully equipped and prepared to deliver a high-quality massage experience in the comfort of your own home. If you have any specific preferences or requirements regarding the equipment used during the session, please feel free to communicate them to us when scheduling your appointment.
Yes, we understand that personal comfort is essential during a massage session, and you are welcome to request a specific gender for your massage therapist. We strive to accommodate such requests to ensure that you feel at ease and can fully relax during the session. When scheduling your home massage appointment, please let us know your preference, and we will do our best to match you with a massage therapist who meets your requirements. If you have any other specific requests or concerns, please don’t hesitate to communicate them to us, and we will make every effort to accommodate your needs.
Our massage therapists prioritize the safety and well-being of our clients during home visits. To ensure a safe and hygienic experience, our therapists adhere to the following safety measures:
Sanitization: Our therapists maintain strict hygiene standards, including regular handwashing and the use of hand sanitizers before and after each massage session.
Cleanliness: All equipment, including massage tables, linens, and accessories, are thoroughly cleaned and sanitized before and after each session to prevent the spread of germs and ensure a clean environment.
Personal protective equipment (PPE): Our therapists may wear appropriate PPE, such as masks and gloves, during the massage session to provide an extra layer of protection for both the client and themselves.
Health screening: Our therapists undergo regular health screenings, and they will not conduct home visits if they are feeling unwell or showing any symptoms of illness.
Vaccination: We encourage all our therapists to stay updated with their vaccinations to minimize the risk of transmitting any infectious diseases.
By implementing these safety measures, we aim to provide you with a secure and comfortable home massage experience. If you have any specific concerns or additional safety requests, please feel free to discuss them with us when scheduling your appointment.
Yes, all our massage therapists are licensed and fully insured to provide home massage services. We prioritize the professional qualifications and expertise of our therapists to ensure that you receive a safe and high-quality massage experience in the comfort of your own home. Our team members hold valid licenses in accordance with the regulatory requirements of our service area, and they have undergone rigorous training to deliver the best possible care to our clients.
Rest assured that our therapists are well-equipped to provide you with a professional and effective massage session that adheres to industry standards and best practices. If you have any specific questions or would like to verify the credentials of our therapists, please don’t hesitate to reach out to us for further information.
We accept various forms of payment for our home massage services to provide you with convenient and flexible options. These typically include:
- Credit cards (Visa, MasterCard, American Express, etc.)
- Debit cards
- Cash
- Digital payment platforms (such as PayPal, Venmo, or other electronic wallet services)
We aim to accommodate a range of payment preferences to ensure a smooth and hassle-free transaction process. If you have any specific inquiries regarding payment methods or would like to discuss alternative payment options, please feel free to contact us, and we will do our best to assist you.
Yes, we value our clients’ loyalty and offer package deals and discounts for recurring home massage appointments. Our package deals are designed to provide you with cost-effective options and additional savings for regular massage sessions in the comfort of your own home. These packages are tailored to meet various needs and preferences, whether you prefer weekly, bi-weekly, or monthly massage appointments.
Please reach out to us for more information about our current package deals and any special discounts we may be offering for recurring home massage services. We are committed to providing you with the best possible value and ensuring that you can enjoy the benefits of regular massage therapy at a discounted rate.
To prioritize the health and safety of both our clients and therapists during the ongoing COVID-19 pandemic, we have implemented several precautionary measures during home massage visits. These measures include:
Health screenings: Our therapists undergo regular health screenings and will not conduct home visits if they are experiencing any symptoms of illness or have been exposed to COVID-19.
Personal protective equipment (PPE): Our therapists wear appropriate PPE, including masks and gloves, during the entire duration of the massage session.
Sanitization: We ensure that all equipment and frequently touched surfaces are thoroughly cleaned and sanitized before and after each home visit.
Social distancing: We encourage maintaining a safe distance whenever possible and limiting physical contact during the session.
Ventilation: We prioritize good ventilation in the designated massage area to improve air circulation and reduce the risk of airborne transmission.
We continuously monitor and update our COVID-19 safety protocols in accordance with the guidelines provided by health authorities and relevant regulatory bodies. If you have any specific concerns or additional requests regarding COVID-19 safety measures, please feel free to communicate them to us, and we will do our best to accommodate your needs.
Our cancellation policy for home massage appointments is as follows:
We understand that unforeseen circumstances may arise, necessitating the need to cancel or reschedule a home massage appointment. To provide our clients with the utmost flexibility, we request that you provide at least 24 hours’ notice for any cancellations or rescheduling requests.
If you cancel your appointment within the 24-hour window, a cancellation fee may apply. However, we strive to be understanding of emergencies and will assess each situation on a case-by-case basis.
We appreciate your cooperation and understanding regarding our cancellation policy, as it allows us to better manage our scheduling and accommodate the needs of all our clients. If you have any questions or concerns about our cancellation policy, please do not hesitate to contact us for further clarification.
Yes, we offer the option to book home massage appointments for groups or special events. Whether you’re planning a spa day with friends, celebrating a special occasion, or organizing a corporate wellness event, our team can accommodate group bookings for home massage services.
Please contact us in advance to discuss your specific requirements, including the number of participants, preferred services, and any additional accommodations you may need for the event. We will work closely with you to create a customized and memorable experience that caters to the unique needs of your group or special occasion. Feel free to reach out to us for more information or to make arrangements for your group booking.
Yes, we understand that every individual has unique health needs and preferences. As such, we offer customized massages tailored to specific health conditions and personal preferences. Our skilled massage therapists are trained to assess and address various health concerns, such as muscle tension, chronic pain, stress, and specific injuries.
During the initial consultation, you can discuss any health conditions or preferences you have with your massage therapist. They will then personalize the massage session to best address your specific needs and ensure a safe and effective treatment.
Whether you require a gentle, relaxing massage or a more focused deep-tissue massage for specific pain relief, our therapists will work closely with you to create a customized massage experience that aligns with your health goals and comfort level. Please don’t hesitate to communicate your preferences and concerns with us so that we can provide you with the best possible care during your home massage session.
To ensure that your home massage experience meets your specific preferences and addresses any concerns you may have, we encourage open communication before the scheduled appointment. You can communicate your preferences and concerns in the following ways:
During the booking process: When scheduling your home massage appointment, you can inform our team of any specific preferences or concerns you have. This information will be relayed to your assigned massage therapist.
Pre-appointment consultation: Your massage therapist may conduct a brief consultation before the session to discuss your health history, any areas of discomfort, preferred massage techniques, and any other concerns you may have.
Direct communication with the therapist: Feel free to communicate directly with your massage therapist at the beginning of the session. You can discuss any specific areas you want them to focus on, the desired pressure level, and any other preferences that will contribute to your comfort and relaxation.
By effectively communicating your preferences and concerns, you enable the massage therapist to tailor the session to your specific needs and ensure a more satisfying and beneficial massage experience. Please don’t hesitate to reach out to us if you have any questions or need further assistance in communicating your preferences before your home massage appointment.
After the massage therapist leaves your home, it’s essential to take some time to relax and allow your body to fully absorb the benefits of the massage. Here’s what you can expect and some post-massage tips to enhance the overall experience:
Relaxation: Take a few moments to rest and relax after the massage to allow your body to continue benefiting from the relaxation and stress relief provided by the session.
Hydration: Drink plenty of water to help flush out any toxins released during the massage and to rehydrate your muscles.
Gentle movement: Engage in gentle stretches or light movements to maintain the flexibility and range of motion achieved during the massage.
Avoid strenuous activities: Refrain from engaging in any strenuous physical activities immediately after the massage to prevent muscle strain or injury.
Listen to your body: Pay attention to how your body feels after the massage and take note of any areas that may require additional care or attention.
Follow any specific post-massage care instructions provided by your therapist, such as using ice or heat therapy on specific areas, taking a warm bath, or applying soothing lotions or oils to moisturize your skin.
By following these post-massage tips, you can prolong the benefits of the massage and ensure that your body continues to feel relaxed and rejuvenated. If you have any concerns or experience any unusual sensations after the massage, please don’t hesitate to contact us for further guidance or assistance.
Gratuity is not mandatory, but it is customary to tip massage therapists for their services, especially if you were satisfied with the quality of the massage. Tipping is a way to show appreciation for the therapist’s hard work and dedication to providing you with a relaxing and therapeutic experience. The amount you choose to tip can vary based on your level of satisfaction and the quality of service provided.
If you feel that your therapist has gone above and beyond to ensure your comfort and satisfaction during the home massage session, offering a gratuity is a kind way to show your gratitude. However, the decision to tip is entirely at your discretion, and there is no obligation to do so.